Before you pick up the phone or write an email, have your Customer ID and a clear description of your issue ready. EMIS GE handles over 10,000 support tickets per month; the clients who get the fastest resolution are those who use the structured channels outlined above.
| Department | Email Address | Best For | | :--- | :--- | :--- | | | sales@emisgroup.com | Quotes, demos, new subscriptions | | Technical Support | support@emisgroup.com | Login fails, API issues, missing data | | Billing | ar@emisgroup.com | Invoices, payment terms, receipts | | Renewals | renewals@emisgroup.com | Contract negotiation, cancellation | | Academic | academic@emisgroup.com | University access, student training | | Asia Pacific | asia@emisgroup.com | Local support for India/SE Asia | | Latin America | latam@emisgroup.com | Local support for Brazil/Mexico | | Escalations | support-escalation@emisgroup.com | No response after 48 hours | contacts emis ge
In the fast-paced world of emerging markets, data is the new currency. For multinational corporations, investment banks, consultancies, and government bodies, navigating the complex economic landscapes of Asia, Africa, the Middle East, and Latin America requires a specialized tool. That tool is the EMIS (Emerging Markets Information Service) platform from EMIS GE (Global Emerging Markets). Before you pick up the phone or write